RESPONSIBILITIES
- Delivery Management
- Establish long-term partnerships with the clients and manage their expectations,
- Take end-to-end responsibility over the delivery,
- Build the delivery plan along with estimations on timeframes, quality and quantity of resources required to successfully implement projects,
- Prepare engagement revenue and resource forecasts,
- Establishes criteria concerning deliverability, performance, maintenance, design and costs,
- Assure governance of processes in delivery management and production as per selected delivery model,
- Generate visible added value that company delivers to the client by suggestion of innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements and better user experiences,
- Co-ordinate the preparation of customer proposals and statements of work,
- For the top management and the client - act as a single point of responsibility over any delivery related matters, including escalations, upsells, ramp-downs etc.
- Resource Management
- Hire right people at the right time - to support both new opportunities and already established business,
- Manage project assignments of people from the organization,
- Perform knowledge management within the organization, define skills/technologies to be learned and request respective trainings,
- Perform motivation actions and coach/verify how the same is performed by managers and team leaders from your organization,
- Conduct performance appraisals and manage salaries within the organization in order to meet attrition and profitability goals,
- Ensure that proper software development processes and engineering standards are in place.
REQUIREMENTS
- Experience in managing 25+ FTE software delivery organizations,
- Experience in people management and growing the organization,
- Experience in IT project management, including management of several projects in parallel,
- Excellent knowledge and practice of Agile software development methodologies,
- Excellent leadership and communication skills,
- Demonstrated skills in client relationship management and ability to manage, direct and command respect from technical and delivery team members,
- Ability to engage with the client in technology discussions,
- Previous experience in working within IT outsourcing environment with various engagement models and managing offshore delivery organizations is highly desirable,
- Prior experience with software development lifecycle and good understanding of software engineering practices,
- Fluent English, both spoken and written.
We offer
- Possibility to be involved in an international project (Canada, China, Hong Kong, Mexico, USA, Switzerland, Germany, Sweden, United Kingdom, Russia, Belarus, Ukraine, Hungary, etc.);
- Language classes (English and Polish);
- Vast opportunities for self-development: online courses and library, experience exchange with colleagues around the world, partial grant of certification;
- Career development center;
- Possibility to take part in both: corporate and startup environment;
- Possibility to relocate for short and long-term projects;
- Relocation package for those who relocate to Krakow, Wroclaw, Katowice or Gdansk from other locations;
- Benefit package (health care, multisport, lunch tickets, petrol vouchers and shopping vouchers, etc.);
- Fruits on a weekly basis;
- Sponsored sport activities, E-sport program;
- We kindly ask you to include the following clause in your application: "Wyrażam zgodę na przetwarzanie danych osobowych zawartych w niniejszym dokumencie do realizacji procesu rekrutacji zgodnie z ustawą z dnia 10 maja 2018 roku o ochronie danych osobowych (Dz. Ustaw z 2018, poz. 1000) oraz zgodnie z Rozporządzeniem Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (RODO)";
- Please note that only selected candidates will be contacted.
