Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers’ compensation and financial and compliance markets.
Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens’ digital platform features customer and agent portals, and a business intelligence platform. With a 30-year track record of delivering to more than 500 organizations, Sapiens’ team of over 3,400 operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information: www.sapiens.com.
Over the last year, Sapiens Service Desk has become a vital part of any service operation performed by Managed Services.
A key point to understood is that, no matter how efficient the Service Desk and its members are, there will always be issues that need escalation and underpinning support from other teams. Support and development teams need to work in close collaboration with Service Desk to present and deliver a “joined up” approach to customers.
The focus of the Service Desk is to provide support for ‘people and business’ rather than simply technical issues.
We are looking for a highly motivated Application Support Analyst to become member of Sapiens Service Desk. A strong track record of post-production supporting services is required.
Job description
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Added:
Over a month ago
Key information
Type:
Other
Level:
regular
formal aspects
Contract type:
employment contract
projects
Type of projects:projects for clients, own product
work
Flexible working hours:
Yes
Required technologies /tools
Expected:
Jira
other requirements
Foreign language:
English
Level:
Use in work:
Zastosowanie: reading documentation, kontakt z klientem, zespół międzynarodowy,
Benefity dla pracowników
Health
- Opieka medyczna
- Ubezpieczenie
Physical activity
- Karta Multisport
Organization of time and place of work
- Praca zdalna
- Elastyczne godziny pracy
Integration budget
- Eventy integracyjne
Event budget
- Eventy online
Office
- Kuchnie z dostępem do kawy i napojów
- Owoce i przekąski
Additional benefits
- Atrakcyjny program rekomendacji pracowników
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