IS Process Specialist for Change Control

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences. If you are looking for big, global challenges, Information Systems (IS) is the place to come. ABB’s portfolio includes some of the most advanced power and productivity products and systems in the world. If you have the energy, discipline and intellectual firepower to succeed, you will find almost limitless opportunities to stretch your thinking, expand your horizons and build your skills as you work with people all over the world. The Process Specialist for Change Management is responsible to establish and maintain continuous governance over Change Requests owned and processed across all IS suppliers. Person responsible for this position ensures that all changes use consistent methods to assess, approve and deploy changes. The Process Specialist is responsible for the end-to-end coordination of change records (depends on its type) in ITSM tool and via various communication methods across all contracted suppliers also ensures that the process and its interfaces support the execution of the GBS IS mission. You will be reporting to IS Service Owner for Integration Services.

Your responsibilities

- Providing governance over timely delivery of Change Requests per-formed by IS Suppliers including documentation, tasks completion in accordance with the defined Change Management Process - Drives operations-related governance meetings (CAB/Change advisory board), including the preparation of the meeting agenda - Manages emergency and expedited change requests to ensure business continuity within critical services - Guides, supports and motivates IS Service and Product owners to implement and follow the established guidelines for changes within GBS IS - Tracks and tests Change Management ITSM Tool enhancements - Leads failed the Change Exemption process for the suppliers - ITGC/SOX Controls ownership and coordination

Your background

- At least 4 years of relevant experience in Service Management area – Change, Release, Incident in large enterprises within a global environment - Good understanding of ITIL and Service Integration and Management (SIAM) concepts - Excellent analytical skills and a deep understanding of the overall context of business processes and IS technologies - Ability to articulate complex ideas and solutions in easy-to-understand terms - IT compliance knowledge and experience - Knowledge of integration platforms such as Mulesoft will be plus

More about us

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: hybrid #LI-hybrid Your benefits: • Enjoy a stable employment in a company with a long history in innovation and technology • Collaborate with experienced experts in an international environment • Seize individual development and training opportunities, from job specific to soft skills • Private medical care (including offers for family members) and life insurance • Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program • Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities Apply now for this job and become our next IS Process Specialist for Change Control.

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