DESCRIPTION
Currently we are looking for a Kubernetes Team Leader for our Krakow office to make the team even stronger.
ABOUT PROJECT
In your daily work you will become part of open source community and provide support to other community members on forums such as Stack Overflow, Sever Fault or GitHub. In this role you will troubleshoot, reproduce and debug a wide range of technical issues, respond to product related questions and help to resolve concerns of the community. You will have a chance to support products like Kubernetes, Istio and Tensorflow on bare metal as well as on major cloud platforms.
RESPONSIBILITIES
- Coach, lead and train both the newcomers and the experienced agents
- Have full ownership of the cases queue
- Analyze and provide insights of the KPIs
- Build action plans in order to improve team and individual results
- Participate along with the TM in Client’s meetings and reporting preparation
REQUIREMENTS
- Very strong experience in IT
- Strong experience in administrating Linux infrastructure
- Strong experience in troubleshooting of the infrastructure based on Linux
- Experience in troubleshooting of the Network infrastructure
- Experience in the scripting languages (Shell script/Perl)
- Knowledge of Docker and Docker Swarm
- Knowledge of Kubernetes
- Ability to provide effective technical and non-technical feedback
- Ability to effectively coach others
- Excellent communication skills
- Excellent presentation skills
- Great analytical skills
- English level: B2+
NICE TO HAVE
- Previous experience in a managerial position
- Experience in providing feedback, coaching and or/training
- Experience in working in a Clouds (any of those: GCP/AWS/Azure)
- Experience in Kubernetes in a cloud
- Experience in Virtualization