You will be a good match if you:

• Know Windows Server, IIS, SQL Server skills including configuration for high availability and recovery
• Are familiar with Amazon Web Services environment operation and management
• Know TCP/IP networking configuration and troubleshooting
• Know Windows Active Directory
• Have knowledge  of SQL Server database administration including high availability configurations
• Are familiar with ITIL based service management process operation
• Have experience in  Windows patch management
• Know DNS server management
• Have Excellent communication, problem management and analytical skills to ensure solutions are fit for purpose and to support key stakeholders
• Have MCSA level certification demonstrating expertise in required technologies
• Have at least 5 years’ experience delivering Windows technology based services in an Internet facing environment
• Have at least 2 years’ experience of managing a small team of engineers
• Are experience of implementing and maintaining internet facing Windows based services on Amazon Web Services
• Are experience of operating in an ITIL driven service management environment, with particular experience in complying with change and problem management
• Are experience of working with systems that hold personal data and which are operated in compliance with European data processing rules

  You get extra points for:

• Service orientation to ensure that internal and external customer needs are met efficiently and without unnecessary delay
• Open mindedness to support incident and problem management processes including troubleshooting of service issues
• Attention to detail to get the job done right first time and to a high level of quality

  As a part of our team, you will be responsible for:

• Working with the Service Delivery Manager to identify and progress company and team objectives
• Providing line management, support and guidance to direct reports, ensuring that performance expectations and development needs are met
• Ensuring all Windows technologies are actively managed to achieve optimal availability and performance, evidenced by metrics from Logic Monitor infrastructure monitoring and Pingdom service monitoring
• Establishing and maintaining standard practices on specification, configuration and management of the Windows infrastructure to support operation and growth
• Providing outstanding support to key stakeholders within Engineering and Customer Support
• Troubleshooting performance, quality and availability issues with web servers, database servers and associated cloud infrastructure
• Supporting the Problem Manager to investigate incidents, identify root cause, identify and progress workaround and permanent fix actions
• Working with the Cloud Solution Architect to ensure high quality and consistent architecture documentation exists for all existing and new solutions that include Windows technologies
• Understanding and complying with key policies and processes, including Change Management, Problem Management, Major Incident Management and Information Security Management

    You are kindly requested to include the following clause in your application: "I hereby give my consent to have my personal data included in the submitted documents processed by SMT Software Services S.A., BLStream S.A., intive GmbH and by their customers, as deemed necessary for the purposes of the recruitment process, including processing such data in the future for the same purposes. I hereby confirm that my consent is given voluntarily and that I am aware of the rights granted to me under Personal Data Protection Act of 29 August, 1997 (Dz.U. 2016 r. item 922, as amended)." intive is: SMT Software Services S.A. + BLStream S.A. + intive GmbH