- Collaborates with IS Business Engagement Manager, IS Service Managers, IS Application Owner, development team to estimate the effort for IS solution/ services development, change requests and releases
- Translates requirements from projects and changes into specifications for internal and external delivery parties
- Creates and maintains the Business Blueprint (BBP - detailed process description and requirements document)
- Understands the related business processes in detail and applies this knowledge to shape and align IS solution/services building and delivery activities
- Assists in the installation, management, maintenance, and optimization of internal and cross-functional processes related to IS Services
- Acts as Subject Matter Expert (SME) in relevant area of responsibility, contributing technical and business process/data expertise to either support ongoing operations or develop new software.
- Supports Business Partner and Business Process Owner in the qualification of the business request for assigned service(s)
- Maintains a view of upcoming demand within the services in scope
- Pre-qualifies and prioritizes change requests, escalates changes that should be projects to the IS Service Manager
- Is not afraid of direct contact with Business Customers and has ability to work under tight timelines
- Is able to transform Business Requirements into Technical Specification understandable by Development Team
- Existing IS Systems and IS Technology
- IS Procedures, Policies, Guidelines and Standards
- Emerging IS Technologies
- Integrated IS Systems and IS Applications & Business Processes
- Managing IS Projects and Problems: Costs, Time Functionality
- Enjoy a stable employment in a company with a long history in innovation and technology
- Collaborate with experienced experts in an international environment
- Seize individual development and training opportunities, from job specific to soft skills
- Get private medical care (including offers for family members) and life insurance
- Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program
- Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities