- Fluent English (B2-C1, written and spoken)
- Previous experience working in Service Desk / Helpdesk role is a must
- Ability to rapidly develop working knowledge of complex, tiered, customer-facing software applications
- Good understanding of how to support a 24x7 production environment including customer support and technology management
- Strong ability to follow processes and/or apply common sense workarounds to ensure team success
- Strong ability to work effectively and prioritize in urgent work situations
- International working environment which combines innovative services with cutting-edge technology
- Friendly, fast paced atmosphere with opportunities to expand your skills
- Attractive package of benefits including medical care
- Opportunity to be heard and influence change within IT processes and technology