Presales Engineer position at AVSystem offers an opportunity to work with cutting-edge telecommunications products. By working with us, you’ll be able to play a key role in long-term projects as a technical advisor for one of our flagship products - a value-added service platform dedicated for WiFi. Linkyfi provides analyses of customer behaviour in shopping centres on the basis of individual movement patterns.
This is a great opportunity for experienced engineers to add the collaboration with global Telco industry leaders to their portfolio. We are a global-scale Polish brand dedicated to developing state-of-the-art solutions in the areas of IoT, WiFi location, and M2M. Our customers are: T-Mobile, Orange, Telefonica, Vodafone, and Viettel, to name just a few.
What will you do:
- Comprehensive technical support for the sales process
- Organization of product demonstrations or trial installations at customer sites around the world
- Conducting technical sales seminars as part of PoC and Demos for international customers of one of our leading products
- Planning and modification of product configuration according to customer needs
- Influence on the product development through regular research of customer requirements/customer contact
- Diagnosis of network issues
- Preparation of responses to tender documents
- Providing information needed to develop product features
- Consultations with customers and engineers to assess hardware needs and specify system requirements
- Regular collaboration with the programming team
- Preparation of implementation schedules
What do we expect:
- Readiness for business trips to all parts of the world
- Higher technical education (information technology, electronics, telecommunications, physics, automation or related fields)
- Minimum 1 year of experience in a similar position
- Ability to work on Linux-based operating system
- Knowledge of networks and tools such as: Wireshark, nslookup, ipconfig/ifconfig
- Knowledge of the principles and methods of presentation, promotion and sales of products or services
- Good understanding of principles and processes of providing services to customers and individuals. This includes the assessment of customer needs, compliance with service quality standards, customer satisfaction evaluation
- Excellent interpersonal skills and an ability to build strong relationships with end-customers & partners
- Fluent Polish and English
- Knowledge of technologies such as IoT, LTE, DSL, VoIP, LwM2M
- Knowledge of other foreign language: French, Spanish, German
- Participating in the creation of a modern product, which will keep you up to date with the emerging technologies
- Possibility to explore the world thanks to numerous trips - about 20% of the working time is dedicated to business trips
- Expanding your skills in working with developers, testers and people responsible for business
- Flexible working hours and any form of employment
- Benefit package